Shipping & Returns
We offer FREE DELIVERY on all orders OVER £40 within the UK.
Orders under £40 will be charged a flat rate of £5.
We use DPD Next Day Delivery service. Please note, during these times orders can take up to 5 working days to arrive.
Place your order before 2:00pm to ensure same day dispatch. Orders placed during the weekend and Bank Holidays will be dispatched the following business day.
We offer a text/email update service on all deliveries. All orders are shipped via DPD.
We currently do not offer international shipping.
Any of the products on our website can be returned for a full refund. Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your card or original method of payment.
To be eligible for a return, the item needs to be returned unopened and unused due to hygiene reasons within 14 days using any courier of your choice. Please contact us on firstname.lastname@example.org for a returns number.
Address: Norfolk Feather Company, Park Rd, Diss, IP22 4AS
Phone: 01379 643187