Norfolk Feather Company

Shipping & Returns

Shipping

We offer FREE DELIVERY on all orders over £45 within Mainland Great Britain.

Mainland Great Britain orders under £45 will be charged a flat rate of £6.

All orders are shipped via DPD: Please note, orders can take up to 5 working days to arrive. We offer a text/email update service on all deliveries.

Delivery to the following areas will incur delivery charges as stated:

Channel Isles + Scilly Isles

£21.80

Isle of Man

£21.17

Isle of Wight

£14.72

Northern Ireland

£12.94

Scottish Highlands

£14.72

Scottish Islands

£21.17


We currently do not offer international shipping.

Returns

We are happy to refund any item ordered on this website, in a fully re-saleable condition, if returned within 14 working days.

Please notify us as soon as possible if you wish to return an item.  We will advise you how to arrange a return. Please repack your items in the packaging you received them in and return to the address below.

Address:
Norfolk Feather Company
Park Road
Diss
IP22 4AS

Phone: 01379 643187 (Mon-Fri 8:30 – 17:00)

Email: store@norfolkfeathercompany.co.uk

Once we have received your returned item(s), we will send you an email to notify you that your refund has been processed and a credit has been applied to your original method of payment.