Norfolk Feather Company

Shipping & Returns


We offer FREE DELIVERY on all orders over £60 within Mainland Great Britain.

Mainland Great Britain orders under £60 will be charged a flat rate of £6.

All orders are shipped via Royal Mail: Please note, orders can take up to 5 working days to arrive. We offer a text/email update service on all deliveries.

Delivery to the following areas will incur delivery charges as stated:

Channel Isles + Scilly Isles


Isle of Man


Isle of Wight


Northern Ireland


Scottish Highlands


Scottish Islands


We currently do not offer international shipping.


In the unlikely event that you are not satisfied with your purchase we are happy to refund any item ordered on this website, in a fully re-saleable condition, if returned within 14 working days.

Please notify us as soon as possible if you wish to return an item.  We will advise you how to arrange a return. Please repack your items in the packaging you received them in and return to the address below.



Once we have received your returned item(s), we will send you an email to notify you that your refund has been processed and a credit has been applied to your original method of payment.