Norfolk Feather Company

Shipping & Returns



We offer FREE DELIVERY on all orders OVER £45 within the UK.

Orders under £45 will be charged a flat rate of £6.

We use DPD Next Day Delivery service. Please note, orders can take up to 5 working days to arrive.

Place your order before 2:00pm to ensure same day dispatch. Orders placed during the weekend and Bank Holidays will be dispatched the following business day.

We offer a text/email update service on all deliveries. All orders are shipped via DPD.

We currently do not offer international shipping.


Any of the products on our website can be returned for a full refund. Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your card or original method of payment.

To be eligible for a return, the item needs to be returned unopened and unused (due to hygiene reasons) within 14 days using any courier of your choice. Please contact us on for a returns number. 

Address: Norfolk Feather Company, Park Rd, Diss, IP22 4AS

Phone: 01379 643187