Refund policy

 

Returns

We are happy to refund any item ordered on this website, in a fully re-saleable condition, if returned within 14 working days.

Please notify us as soon as possible if you wish to return an item.  We will advise you how to arrange a return. Please repack your items in the packaging you received them in and return to the address below.

Address:
Purecare 

Pointbid Logistics, Unit 16, Dulverton Road, Electric Avenue Industrial Estate,

Aston, Birmingham, West Midlands, B6 7JJ

Phone: 0330 043 3560 

Email: sales@purecarehome.co.uk

Once we have received your returned item(s), we will send you an email to notify you that your refund has been processed and a credit has been applied to your original method of payment.